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General Terms and Conditions

What awaits you in Haus Stefanie

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When can you arrive? When do you need to leave and when and where will the breakfast and dinner be held? Find a summary of all answers here.

Prices

In the Haus Stefanie, you can book 3 different guest houses:

  • 3/4 gourmet guest house
  • Room with breakfast
  • Without meals

The prices are in Euro per person and per day, excludes is a daily tax of € 2,80 (per person and day).

In the case of a booking without catering the following services are included:

  • Tea and fruit in the Spa area*

In case of a reservation with breakfast buffet:

  • Rich Breakfast Buffet

In case of a gourmet guest room reservation:

  • Varied afternoon buffet with soups, salads, small warm dishes and cakes from 13:00 – 16:00*
  • Daily healthy, vital menu (we will be happy to consider any diet wishes)
  • 4-course evening menu of choice with salad, starter or dessert buffet*
  • Weekly Gala Dinner*
  • Weekly evening with food from all over the world*
  • Welcome cocktail*

* = to take at Wellnesshotel Schönruh

Only one Arrangement possible per room and stay. Double room for single use: +50 % Supplement
If you are planning a vacation with children, then please note that the priorities of our hotel are located mainly in on recreation, wellness, relaxation and peace and quiet. For holidays with children, we generally recommend the Alpenpark Resort. We will happily inform you about the new family spa and family packages.


Arrival and departure

Check-in from 03:00pm and departure until 11:00am

Underground car park

In summer: € 2.- per day per space
In winter: € 4.- per day per space

Smoking

Please note that there is no smoking allowed in our hotel.

Dogs

€ 9.- per animal per day (without feed). Not allowed in dining hall, indoor swimming pool, the sauna, the beauty farm as well as the outdoor pool area and the roof terrace.

Payment

You will receive a special regulars discount of 5% (if you pay in cash) and 3% (if you pay by credit card) already at your second stay at one of our Kalschmid hotel. We accept the following payment methods: cash, online payment with a cash-point card (A,D,NL), Amex, Diners, Eurocard, Visa.

Early booking bonus

If you book your room up to two months before your departure, you will get a discount of 5% on the price of your room.

Minimum length of stay

7 nights during Christmas and New Year’s Eve (last acceptable arrival time: 26.12.) Supplementary charge for New Year’s Eve is € 50.- per person.

Cancellation conditions

To avoid cancellation fees, we recommend booking our cancellation insurance, which will cover your expenses in case of illness (may contain deductible). In case of no insurance we will charge you the following (according to the Austrian hotel regulations):

  • Cost-free cancellation up to 14 days before your arrival
  • 14 days to 1 day before your arrival: 50% of the overall price cancellation fee
  • In case of an early departure 90% cancellation fee will be charged
  • You will get a voucher that is worth the cancellation fees you paid (to be redeemed within the following year)

For meals you have missed you will not get any refund. The reservation will only be valid after we have received the deposit payment. Place of performance and payment is Saalfeld, any legal case arising from this contract shall be heard in Innsbruck. All prices are in Euro. If you arrive during the week you might have to change rooms during your stay. Sentence and print mistakes as well as alterations are subject to change.

Please note

Haus Stefanie as well as the hotel Schönruh are adults only hotels. Our rooms and offers can therefore only be booked for guests from 16 years of age.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Customer Testimonials

What customers say about us

Great holiday with beautiful surroundings

Frank | holidaycheck.at |

Cosy, typical hotel in a quiet location

Lisa | holidaycheck.at |

Very cosy hotel, rustic and quaint!

Peter | holidaycheck.at |

Cheap living / very good food

Markus | holidaycheck.at |

Great stay

Karl-Heinz | holidaycheck.at |

A quaint house with lots of cordiality

Astrid | holidaycheck.at |

A very successful holiday in Tyrol

Inga | holidaycheck.at |

Great for gourmets

Bernd | holidaycheck.at |

Nice hotel in a good location

Michaela | holidaycheck.at |

News

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